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	Founded in 1997 Net Star was formed by Southway Systems, Inc. an award winning technology consulting company, to address the growing needs of businesses who wished to gain access to the Internet and World Wide Web, but who could not identify an appropriate Internet Service Provider (ISP).   Quick Links     special offer     Broad Band Internet & T1 Wireless Internet Spam Filtering Server Colocation

Explanation of Taxes, Fees and Surcharges What is the Regulatory Recovery Surcharge? The Regulatory Recovery Surcharge (RRS) recovers Net Star's costs that result from local, state and federal taxes, fees and regulation, including its payments to governmental entities and to underlying network service providers. How much is the Regulatory Recovery Surcharge? The rate is increasing to 15.5% due to increases in Net Star's underlying costs. How often does the Regulatory Recovery Surcharge change? Net Star receives quarterly and annual adjustments in state and local sales taxes, regulatory charges, and other monthly fees assessed by telecommunication providers. Net Star tries to make adjustments to the RRS infrequently. The last increase to the RRS was January 2010. Why does Net Star include this as a separate line item instead of including it in the price for services? As outlined above, Net Star's regulatory costs are subject to frequent change beyond its control. If Net Star did not charge a variable RRS, it would have to set its fixed prices at a higher amount to accommodate these adjustments. The separate line item makes the invoices more transparent for our customers.         Additional questions? Simply send an email to billing@Nestartel.net with your customer number and we will be happy to assist you!